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Time to say goodbye: Ersa Service Manager Lutz Böse (center) with General Sales Manager Rainer Krauss (right) and Evelyn Wiegand, Head of Internal Service Ersa Machines
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Lutz Böse makes the difference!

05.04.2023

Ersa Service Manager retires after 15 years

Wertheim | On March 31, Ersa Service Manager Lutz Böse officially retired during a “service training”. The native Berliner had come on board Ersa in 2008 and since then had confidently and safely navigated the Ersa service business through ups and downs and expanded it to a global level.

In the early days of Lutz-Böse, the service department consisted of eleven employees – today, the Ersa service team has 45 heads and contributes a double-digit million turnover to Ersa´s overall result. In the course of time, a real service team grew together, which gathered in its entirety on Friday afternoon to bid its service manager a fitting farewell into retirement. The event was moderated by Evelyn Wiegand, Head of Internal Service, and Wolfram Kuhn, Head of Technical Customer Service, who, together with Lutz Böse, have kept the Ersa Service team on course for success over the past 15 years. In addition to Ersa Managing Director Dr. Michael Fischer, General Sales Manager Rainer Krauss, the heads of development, design and production and the new Service Manager Andreas Westhäußer, also present were Kurtz Ersa Advisory Board member Rainer Kurtz, former CEO and Ersa Managing Director, and Lutz Böse´s wife Martina Schneider.

Saying goodbye to their Service Manager together: Evelyn Wiegand, Head of Internal Service, and Wolfram Kuhn, Head of Technical Customer Service
Saying goodbye to their Service Manager together: Evelyn Wiegand, Head of Internal Service, and Wolfram Kuhn, Head of Technical Customer Service
Old and new Service Manager: Lutz Böse (right) with Andreas Westhäußer
Old and new Service Manager: Lutz Böse (right) with Andreas Westhäußer

Peter Thomin, Service and Project Management Officer at VDMA, praised the service work of Ersa GmbH and presented two hot-off-the-press issues of the VDMA magazine with a cover story on “Future Services” at Ersa to the old and new Service Manager. Also present was Dr. Tobias Kuhn, head of communications at HADLER GmbH, based in Felsberg, Hessen, which has been manufacturing unique products for lighting electronics for more than 30 years. “Even if sales and service tick differently now and then – we quickly realized that we are only strong together. Even if, in our case, ‘Berliner Schnauze’ and ‘Spätzle-Schwabe’ clashed,” said Ersa General Sales Manager and self-confessed Swabian Rainer Krauss. And he adds: “And what came of it? A wind-and-weather-proof lighthouse with a firm foundation that ensures satisfied customers and through which we can jointly expand our company´s success. Dear Lutz Böse, all the best for your new phase in life!”

Lutz Böse with Ersa Managing Director Dr. Michael Fischer
Lutz Böse with Ersa Managing Director Dr. Michael Fischer
Also present at the farewell ceremony: Lutz Böse´s wife Martina Schneider and Rainer Kurtz, Advisory Board member, former Kurtz Ersa CEO and Ersa Managing Director
Also present at the farewell ceremony: Lutz Böse´s wife Martina Schneider and Rainer Kurtz, Advisory Board member, former Kurtz Ersa CEO and Ersa Managing Director
Good exchange over many years – Peter Thomin, Service and Project Management Officer at VDMA, with Lutz Böse and the hot-off-the-press issue of the new VDMA magazine
Good exchange over many years – Peter Thomin, Service and Project Management Officer at VDMA, with Lutz Böse and the hot-off-the-press issue of the new VDMA magazine
Relaxed mood in the foreground: Still Service Manager Lutz Böse with Ersa General Sales Manager Rainer Krauss (right) and Dr. Tobias Kuhn, head of communications at HADLER GmbH in Hessen
Relaxed mood in the foreground: Still Service Manager Lutz Böse with Ersa General Sales Manager Rainer Krauss (right) and Dr. Tobias Kuhn, head of communications at HADLER GmbH in Hessen