To ensure that you are always up to date with the latest knowledge, we offer you the Ersa know-how seminar series. A variety of practice-oriented formats ensures a knowledge transfer perfectly tailored to your needs. Training for manual soldering workers is also available through our certified training centers. Whatever your qualification needs, you will find them here.
For a fast process start-up with a newly installed Ersa soldering system, we offer expert support in machine handling. Together, optimal process parameters are determined in the shortest possible time. So that you can get started!
You have process-related difficulties with a product or a product group? Ersa process support helps you to find a solution. X-ray systems are available in all Ersa service centers to verify the correct and optimal soldering process.
Order spare parts 24/7 and receive them within 24 hours. That is our claim. In our webshop you will find numerous spare and wear parts. All systems for hand soldering, rework and optical inspection are also available there. Our decentralized, SAP-controlled spare parts warehouse gets all orders on their way as quickly as possible.
In our application centers, you can carry out initial or pilot series production. This allows process parameters to be optimized in advance and throughput to be simulated. For test production and rework jobs, you can adjust further parameters with us in advance. And should the need arise, we can produce the complete pilot series for you.
B2B area (industrial customers/corporate customers): Your return shipment must be notified in advance via the Ersa Shop. Only after release of your return you are entitled to send the goods to Ersa.
Go to Ersa Shop
B2C area (private customers): Your return must be notified in advance with an RMA form by e-mail to our service team (please send to [email protected]). Only after approval of your return you are entitled to send the goods to Ersa.
Document: Ersa8.3_0014b (04/2015, DE/EN)
Fillable PDF form for notification of your return of Ersa machine products. Please attach to the return registration in the Ersa Shop.
Document: Ersa8.3_0014b (04/2015, DE/EN)
Fillable PDF form for the return of Ersa Tools products. Please attach when registering returns in the Ersa Shop. For private customers as notification form to our service team to the e-mail address: [email protected]
Document: Ersa-TIP-BAG-06-2015 (06/2015, DE/EN)
Fillable PDF form for returning Ersa soldering tips. The attached data is necessary to process your complaint. This document must be attached to the return registration in the Ersa Shop.
For private customers as notification form to our service team under [email protected]
Claims for soldering tips without this form cannot be processed.
Do you have questions about our products and services?
Contact us, we are here for you!
![[Translate to English:]](/fileadmin/_processed_/b/c/csm_Ersa-ECOCELL-used-900x675_690b2d525a.jpg "[Translate to English:]")
