Service & Sales Network

Global Service, Sales and Support

Around the world, our service technicians are on duty 24/7 to respond to customer needs and requests. Our global service network consists of 85 service employees, 79 representatives with their own service teams and spare parts warehouses.


Unbeatable Top Service

Service, Maintenance & Repair

Here you can expect the best service and sales network in electronics manufacturing. Operated by competent service technicians with years of experience.

24/7 availability

For our customers in Europe, China and the USA, our global service and sales network is permanently in operation. So that we can always respond and react immediately to increasing demands on the electronics industry.

Remote Service

On-site deployment is often not even necessary. Intelligently networked machines allow our technicians to become active remotely. Remotely connected, problems can be detected and rectified directly. Uncomplicated and efficient.

Training Offers

To ensure that you are always up to date with the latest knowledge, we offer you the Ersa know-how seminar series. A variety of practice-oriented formats ensures a knowledge transfer perfectly tailored to your needs. Training for manual soldering workers is also available through our certified training centers. Whatever your qualification needs, you will find them here.

To our Trainings


Our Services

Ramp-up Support

For a fast process start-up with a newly installed Ersa soldering system, we offer expert support in machine handling. Together, optimal process parameters are determined in the shortest possible time. So that you can get started!

Service & Support Forms

... for Ersa Tools, Rework & Inspection and Ersa Machines

Ersa Service digital and in real time

B2B area (industrial customers/corporate customers): Your return shipment must be notified in advance via the Ersa Shop. Only after release of your return you are entitled to send the goods to Ersa.     
Go to Ersa Shop

B2C area (private customers): Your return must be notified in advance with an RMA form by e-mail to our service team (please send to [email protected]). Only after approval of your return you are entitled to send the goods to Ersa.

Application Centers

In our demo and application centers you have worldwide access to the Ersa product range and the support of our local staff.

To our Application Centers


Find your personal contact.

Do you have questions about our products and services?
Contact us, we are here for you!

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